Frequently Asked Questions

Transit Pulse is a real-time transit tracking and fleet management application that allows passengers, drivers, and organizations to monitor buses, view live locations, receive accurate ETAs, and improve transportation safety.

To track a bus, you must first subscribe to it. Open the subscription section, select the bus you want to follow, and complete the subscription process. Once subscribed, the selected bus will always be available on your map until you choose a different one.

Yes. You can change your subscribed bus at any time by visiting the Profile screen. Simply update your subscription by selecting another bus, and the newly subscribed bus will replace your previous selection.

Your subscribed bus will appear only when the driver has started a journey. If the journey has not started yet, or if there is a temporary GPS or internet connectivity issue on the driver's device, live tracking may be temporarily unavailable.

Transit Pulse calculates ETAs using the vehicle's live GPS location, route information, and traffic conditions to provide the most accurate arrival time possible.

Yes. Passengers receive notifications whenever the subscribed bus is approaching their upcoming stop, helping them prepare before the bus arrives.

Only users who have subscribed to a particular bus can view its live location. This helps ensure privacy and secure access to tracking information.

Subscription depends on your organization. If your organization manages subscription payments, please contact your organization administrator. Otherwise, you can purchase the subscription directly through the application.

Drivers simply tap the "Start Journey" button before beginning a scheduled trip. Live location updates are then shared automatically with subscribed passengers.

Yes. Transit Pulse securely continues background location updates while a journey is active, ensuring uninterrupted live tracking even when the device is locked or another application is being used.

At the end of the route, drivers can tap the "End Journey" button to immediately stop broadcasting their live location.

Yes. Organization administrators can monitor active buses, manage driver profiles, review journey history, and analyze fleet operations from the administration panel.

This usually happens because of temporary GPS signal loss or internet connectivity issues on the driver's device. Live tracking resumes automatically once the connection is restored.

Yes. Driver location data is encrypted and shared only during an active journey. Passenger location is used only when necessary for app functionality and is never shared with unauthorized third parties.